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Service & Repair

Lab Equipment Repair Service

Call us when you need repair service for your instrumentation, and we will provide you a quotation based on our current hourly rate and our estimation of the service time required. Generally, repairs can be made to your equipment either in-house or on-site. 

Service Contracts & Loaner Program

We understand that your work is critical and time-sensitive – and you cannot afford downtime due to equipment failures. 

Ask us about our service contracts! Our premium contract includes a same-day replacement/loaner program, even during weekends or holidays* for customers in southern California. Options include trading your non-functioning unit for a fully tested, working unit; or getting a loaner while your own instrument is being repaired. Either way, your analyses won’t need to wait until your unit is repaired.

*Exclusions and limitations apply.
Compare Service Contract Options

Installation and Demo

On-Site Setup & Training by Experts

You have the option of having every chromatography system installed by our team of service engineers, who have years of experience with laboratory instruments of all types. Upon installation, our team will further provide a demo of running the system.

Our service engineers are qualified to work on most brands of analytical instruments, from OEMs such as AB Sciex, Agilent, Shimadzu, Thermo and Waters.

AB Sciex

API 3000
API 4000 / 4000 QTrap

Agilent

1050, 1100, 1200, 1260 and 1290
G1945, G1956, G6100

CTC / LEAP / PAL

GE AKTA

100 Explorer, Purifier, Avant

Shimadzu

LC-10, LC-10VP, LC-20, Prominence Series
GC-2010 & 2014
GCMS QP-2010
TOC (5000 & Up)

Tecan

Freedom EVO
Genesis

Thermo

Dionex 500, 600 & ICS
LCQ
Quantum
TSQ

Waters

Acquity Series
Alliance Series
Quattro Micro
TQD
ZQ