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SERVICE / REPAIR
Lab Equipment Repair Service
Call us when you need repair service for your instrumentation, and we will provide
you a quotation based on our current hourly rate and our estimation of the service
time required. Generally, repairs can be made to your equipment either in-house
or on-site.
Service Contracts & Loaner Program
We understand that your work is critical and time-sensitive – and you cannot
afford downtime due to equipment failures. Ask us about our service contracts! Our
premium contract includes a replacement/loaner program, even during weekends
or holidays* for customers in southern California. Options include trading your
non-functioning unit for a fully tested, working unit; or getting a loaner while your
own instrument is being repaired. Either way, your analyses won’t need to wait until
your unit is repaired.
*Exclusions and limitations apply.
On-Site Setup & Training by Experts
You have the option of having every chromatography system installed by our
team of service engineers, who have years of experience with laboratory
instruments of all types. Upon installation, our team will further provide a demo of
running the system.
Our service engineers are qualified to work on most brands of analytical
instruments, from OEMs such as AB Sciex, Agilent, Shimadzu, Thermo and Waters.
